Privacy Policy

Last Revised: May 14, 2021

Timely Tech respects the privacy of its users ("User" or "you") of its Services and/or our website [], and is committed to protecting the personal information that its Users share with it. This Privacy Policy (the "Privacy Policy") is intended to describe our practices regarding the information we may collect from you when you use the Services, the manners in which we may use such information, and the options and rights available to you.



Please note: you are not obligated by law to provide us with any Personal Information. You hereby acknowledge and agree that you are providing us with Personal Information at your own free will, for the purpose of providing you with the Services. You hereby agree that we may retain such Personal Information pursuant to this Privacy Policy and any applicable laws and regulations.

Which information we may collect on our Users?

We may collect several types of data and information from our Users:

  • The first type of information is non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from which we have collected the Non-personal Information. Non-personal Information which is being gathered consists of technical information and behavioral information, and may contain, among other things, the, identity and operation system and browser, smart-phone and OS’s version, User’s screen resolution, duration of usage of the application, User’s ‘click-stream’, keyboard language, etc.
  • Other type of information is individually identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature.
  • Users of the Services automatically provide their IP address mainly for enhancing the User’s experience and for geolocation and security purposes as further detailed below.
  • In addition, Personal Information which is being gathered consists of any personal details provided voluntarily by the User. The Personal Information is collected from the details the Users provide in their account registration which requires: name, address, phone number, password and e-mail address.
  • Moreover, whenever a malfunction is detected and the User uses the Services in order to treat such malfunction, information is gathered regarding the malfunction as well as the treatment, such as: time, price, the rating and review on the mechanics that treated the vehicle.
  • In addition, The Company may publish open positions in the Company via its website, Linkdin or Facebook page. In connection with this opportunity, we collect information that is provided to us by the job candidates (“Candidates”), when they apply to any of the open positions published by us, by e-mail, via LinkedIn or otherwise, and following their application.
  • For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists
  • We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance to the Terms and the Privacy Policy.


How Do We Collect Information on Our Users?

There are two main methods we use

  • We collect information through your use of the Services. In other words, when you are using the Services. In other words, we are aware of your usage of the Services and may gather, collect and record the information relating to such usage. We also collect Non-Personal and Personal Information derived from information we receive from third party services and providers we work with.
  • We collect information which you provide us voluntarily. For example, we collect Personal information which you voluntarily provide when you use our Services.


What are the Purposes of the Collection of Information?

Non-personal Information and Personal Information is collected in order to

  • Provide and operate our Services and related services in connection with our Services, including by our business partners and pursuant to your consent.
  • Verify our User’s identity.
  • Be able to deliver and enhance the Services, provide the Users with technical assistance and support and to provide the Users with updates regarding the Companys developments etc.
  • Use it to create cumulative statistical data and other cumulative information and/or other conclusive information that is non-personal, in which we and/or our business partners might make use of in order to operate and improve our Services.
  • Manage and make risk evaluations, improve our cyber security abilities, prevent and defend from frauds, faults or any other illegal or forbidden activity.
  • Act according to the law, and obey all judicial or regulatory demands.
  • Be involved in other activities that may require the use of the User’s Personal Information, for which we will request your prior consent.

Where Do We Store Personal Information?

Information regarding the Users will be maintained, processed and stored by Timely Tech and our authorized affiliates and service providers in the United States and in Israel, and as necessary, in secured cloud storage, provided by our third party service provider.

While the data protection laws in the above jurisdictions may be different than the laws of your residence or location, please know that the Company, its affiliates and service providers that store or process your Personal Information on the Companys behalf are each committed to keep it protected and secured, pursuant to this Privacy Policy and industry standards, regardless of any lesser legal requirements that may apply in their jurisdiction.

You hereby accept the place of storage and the transfer of information as described above.

Non-Personal and Personal Information of Third Parties

You represents and warrant to Timely Tech that you shall not make available or provide in any manner any personal information of third parties. You are responsible to company with all applicable laws and regulations, including without limitation, any privacy and data protection laws and regulations in connection with your end users.

You shall ensure that each of its websites and/or mobile applications contains a privacy policy that: (a) discloses the usage of third-party technology and the data collection and usage resulting from the Tracker and Services; (b) contains a conspicuous live hyperlink to an opt-out website that provides the End User the ability to opt out of interest-based advertising through the Tracker and Services; and (c) complies with all applicable privacy laws, rules and regulation, including in connection with the communication of commercial advertisements (including anti-spam). To the extent required by applicable law, rule or regulation, You shall provide Timely Tech, with respect to the provision of the Services, a copy of Your privacy policy consistent with the foregoing requirements.

Job Candidates

Timely Tech welcomes all qualified Candidates to apply to any of the open positions posted at [], Facebook or LinkedIn, by sending us their contact details and CV (“Candidates Information”). Since privacy and discreetness are very important to our Candidates, we are committed to keep Candidates’ Information private and use it solely for our internal recruitment purposes (including for identifying Candidates, evaluating their applications, making hiring and employment decisions, and contacting Candidates by phone or in writing).

Please note that the Company may retain Candidates Information submitted to it even after the applied position has been filled or closed. This is done so we could re-consider Candidates for other positions and opportunities at the Company; so we could use their Candidates Information as reference for future applications submitted by them; and in case the Candidate is hired, for additional employment and business purposes related to their work.

If you previously submitted your Candidates Information to the Company, and now wish to access it, update it or have it deleted from our systems, please contact us at [[email protected]]

Sharing Information with Third Parties

Timely Tech may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances

  • Third Party Services: Timely Tech has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server services, data and cyber security services, web analytics, session recording, e-mail distribution and monitoring services, and our business, legal and financial advisors (collectively, “Third Party Services). Such Third Party Services may receive or otherwise have access to our Users’ Personal Information, depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. Timely Tech remains responsible and liable for any Personal Information processing done by Third Party Services on its behalf, except for events outside of its reasonable control.
  • Governmental/Law Enforcement Agencies and Legal Requests or Duties: We may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, search warrant or court order, or in compliance with applicable laws, with or without notice to you, if we have a good faith belief that we are legally required to do so, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, counter terrorist financing verification requirements, fraud, or other wrongdoing.
  • Protecting Rights and Safety: We may share your Personal Information with others, with or without notice to you, if we believe in good faith that this will help protect the rights, property or personal safety of Timely Tech, any of our Users, or any member of the general public.
  • Timely Tech Subsidiaries and Affiliated Companies: We may share Personal Information internally within our family of companies, for the purposes described in this Privacy Policy and in accordance with Section 5 above. In addition, should Timely Tech or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we believe that such change in control might materially affect your Personal Information then stored with us, we will notify you of this event and the choices you may have you via e-mail and/or prominent notice on our Website or Services.

For the avoidance of doubt, Timely Tech may share your Personal Information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so. Additionally, we may transfer, share or otherwise use Non-personal Information in our sole discretion and without the need for further approval. Additionally, Timely Tech may transfer and disclose Non-personal Information to third parties at its own discretion.

Deletion or Modification of Personal Information

If the law applicable to you grants you such rights, you may ask to access, correct, or delete your Personal Information that is stored in our systems. You may also ask for our confirmation as to whether or not we process your Personal Information.

Subject to the limitations in law, you may request that we update, correct, or delete inaccurate or outdated information. You may also request that we suspend the use of any Personal Information whose accuracy you contest while we verify the status of that data.

Subject the limitations in law, you may also be entitled to obtain the Personal Information you directly provided us (excluding data we obtained from other sources) in a structured, commonly used, and machine-readable format and may have the right to transmit such data to another party.

If you wish to exercise any of these rights, contact us at: [email protected] . When handling these requests we may ask for additional information to confirm your identity and your request. Please note, upon request to delete your Personal Information, we may retain such data in whole or in part to comply with any applicable rule or regulation and/or response or defend against legal proceedings versus us or our affiliates.

To find out whether these rights apply to you and on any other privacy related matter, you can contact your local data protection authority if you have concerns regarding your rights under local law.

Minors & Security

Minors: To use our Services, you must be over the age of sixteen (16). Therefore, Timely Tech does not knowingly collect Personal Information from minors under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Services.

Security: We take a great care in implementing and maintaining the security of Timely Tech’s Services and its User’s Personal Information. Timely Tech employs industry standard procedures and policies to ensure the safety of its Users’ Personal Information, and prevent unauthorized use of any such information. However, we do not guarantee that unauthorized access will never occur.

Third Party Software/Service

We use certain monitoring and tracking technologies, including ones offered by Third Party Services. These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide a better experience to our visitors and Users. For example, these technologies enable us to keep track of our Users’ preferences and authenticated sessions, to better secure our Services and detect abnormal behaviors, to identify technical issues, to provide advertising and track ad performance, for our analytics, and to monitor and improve the overall performance of our Services.

  • Cookies: In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device, for purposes of session and user authentication, security, keeping the User’s preferences, to provide tailored advertising and track ad performance, connection stability, monitoring performance and generally providing and improving our Services.

In order to delete or block any cookies, please refer to the “Help” area on your internet browser for further instructions, or You may also opt out of third party cookies by following the instructions provided by each third party in its privacy policy listed below. You can also visit these helpful resources for more information: or Please note however that deleting any of Timely Techs cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

  • Google Analytics: We use Google analytics, a web analytics service provided by Google, Inc. Non-personal Information is transmitted to and stored by Google on their servers. Please visit Google Analytics find out how Google uses such information or how you can opt out of being tracked.
  • Forensiq: We use Forensiq for fraud detection services. Please visit Forensiq find out how Forensiq uses your information, which privacy policy is available at:
  • Hotjar: Please visit Hotjar find out how Hotjar uses your information or how you can opt out of being tracked. which privacy policy is available at:
  • Redis Labs: Please visit Redis Labs find out how Redis Labs uses your information or how you can opt out of being tracked. which privacy policy is available at:
  • Logentries: Please visit Logentries find out how Logentries uses your information or how you can opt out of being tracked. which privacy policy is available at:
  • Twilio: Please visit Twillo find out how Twillo uses your information or how you can opt out of being tracked. which privacy policy is available at:

Direct Marketing

Direct Marketing: You hereby agree that we may use your contact details provided during registration, for the purpose of informing you regarding our products and Services which may interest you, and to send to you other marketing material. You may withdraw your consent via sending a written notice to Timely Tech by email to the following address: [[email protected]] or by pressing the “Unsubscribe” button in the mail.

Please note that the Company may also contact you with important information regarding our Services. For example, we may notify you (through any of the means available to us) of changes or updates to our Services, payment issues, service maintenance, etc. You will not be able to opt-out of receive such service messages

Changes to the Privacy Policy

The terms of this Privacy Policy are un-separated part of the Services and will govern the use of the Services and any Information collected therein, the Privacy Policy should not be separated in any way from Timely Tech’s Terms of Use. Timely Tech reserves the right to change this policy at any time, so please re-visit this page frequently. We will notify you regarding substantial changes of this Privacy Policy by changing the link to the Privacy Policy in the Service and/or by sending you an e-mail regarding such changes to the e-mail address that you provided during registration. Such substantial changes will take effect seven (7) days after such notice was provided on our Services or sent by email. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.


This Privacy Policy was written in English, and may be translated into other languages for your convenience. If a translated (non-English) version of this Privacy Policy conflicts in any way with the English version, the provisions of the English version shall prevail.

Have any Questions?

If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us an email at: [[email protected]] and we will make an effort to reply within a reasonable timeframe.